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Member Benefits

Cascade Health Alliance is dedicated to our mission of meeting our members where they are and consistently delivering high quality experiences. We are vested in the Klamath Falls community and work to offer benefits and services that build healthy populations.

As a Cascade Health Alliance member, you are eligible for medical benefits covered by the Oregon Health Plan (OHP), at no cost. Your medical benefits include:

  • Primary care and doctor visits
  • Pregnancy Care
  • Prescription Drugs
  • And more

Download a Member Handbook to see all the benefits available to you.

Download Member Handbook

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How to Get Care or Need a Second Opinion?

We are here to help you find a primary care doctor. Your primary care doctor is your main doctor who will help you with your health needs. If you would like us to pick a primary care doctor for you, call us today at 541.883.2947.

Learn more about our network providers and find the right fit for you!

If you would like a second opinion from a provider in our network, we've got you covered! If one is not available within our network, we can work with you to get a second opinion outside the network. You can always speak to your primary care doctor or call CHA to get help in using your benefits for a second opinion.

Prescription Services

For members in need of prescriptions, we can help you find a pharmacy. We can also assist you to get over-the-counter medicines and vitamins. Cascade Health Alliance is here to help you with medicine reimbursement.

Urgent Care Support

Some sickness may not be an emergency (life or death), but they still need urgent care. We can assist you to find the closest urgent care center to help you get well.

Traditional Health Workers

Traditional Health Workers can help you with many needs you may have, including: understanding your benefits, navigating the healthcare system, and connecting you with available resources for housing, food, mental health, and more. There are five (5) different types of Traditional Health Workers available to you as a CHA member. Those include:


A (Birth) Doula is a birth companion who provides personal, nonmedical support to women and families throughout a woman's pregnancy, childbirth, and post-partum experience.

Peer Support Special

A Peer Support Specialist is any [range of] individuals who provide supportive services to a current or former consumer of mental health or addiction treatment.

Peer Wellness Specialist

A Peer Wellness Specialist is an individual who has lived experience with a psychiatric condition(s) plus intensive training, who works as part of a person-driven, health home team, integrating behavioral health and primary care to assist and advocate for individuals in achieving well-being.

Personal Health Navigator

A Personal Health Navigator is an individual who provides information, assistance, tools and support to enable a patient to make the best health care decisions

Community Health Worker

A Community Health Worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served.

Peer Support Specialists and Peer Wellness Specialists specialize in 4 areas: Adult Addictions, Adult Mental Health, Youth Support, and Family Support.

These services are available to all CHA Members at no cost. Please call 541.883.2947 to speak to a case manager about being connected to a local Traditional Health Worker.

Interested in becoming a Traditional Health Worker (THW) in our community? Please visit: for more information on how to become a certified THW. Call Heather Robinson, THW Liaison, at 541.883.2947 for additional information and/or questions.

Need a Ride to Your Appointment?

Do you need transportation to your dental appointment? Translink can take you to any appointment or medical service.